Nathan Barnwell or the rise of a growth hacking expert
Recommended growth hacking guides from Nate Barnwell: This cross pollination makes sense. If growth really is the lifeblood of an organisation, then why wouldn’t growth be woven into every aspect of the organisation. Even customer support should be done by people that think about growth because angry customers churn. And designers should design with one eye on growth because beautiful art alone doesn’t always acquire users. The future of internet companies, and the teams that build them, will not look like they did yesterday.
When Tinder, a sort of dating game, first launched, the first problem it faced was the lack of people playing the game. For this purpose, Tinder has started a campaign in the dormitories in universities and getting one-on-one member registration. This way, the number of members increased from 5,000 to 10,000. These new members also started to make their friends members. Those who saw that their close friends are members of the app could overcome their concerns about being included in the system more easily. As the number of female members increased, more men began to use the application. Today, Tinder has become a worldwide dating app with millions of users.
Nathan Barnwell growth hacking strategies: Word-of-mouth is organic and effective. Recommendations from friends and family are some of the most powerful incentives for consumers to purchase or try a product or service. The secret of word-of-mouth’s effectiveness lies in a deeply rooted psychological bias all people have — we subconsciously believe the majority knows better. Social proof is central to most successful sales copywriting and broader content marketing efforts. That’s why businesses draw so much attention to their online reputations. They know in today’s customer-driven world — one where communication methods change and information is available to all — a single negative blog post or tweet can compromise an entire marketing effort. Pete Blackshaw, the father of digital word-of-mouth growth, says, “satisfied customers tell three friends; angry customers tell 3,000.” The key with word-of-mouth is to focus on positive user experience. You need to grow a base of satisfied customers and sustain the wave of loyal feedback that comes with it. With this method, you have to focus on delivering a spectacular user experience, and users will spread the word for you.
A good growth marketer thinks big and tests small. They can envision anything — even Craigslist! — as a marketing channel, but they also run constant cheap, iterative tests to make sure their ideas can work. When DTC growth guru and investor Nik Sharma worked at Hint Water, for example, every major marketing push started with small, cheap tests — a growth marketing staple. If a small test got splashy results, the company invested more in the strategy. This helped Hint Water avoid expensive missteps, and innovate effectively; the company helped pioneer influencer marketing as we know it today. “Now everybody does it,” Sharma told Nathan Barnwell. “But three years ago, nobody else was doing it and people thought it was kind of sketchy.” That’s the power of growth marketing — it’s an approach that allows you to confidently invest in a new channel. You just test first.
The first is a product that people actually consider a “must have.” In the startup world, this is generally referred to as “product/market fit.” Once you’ve validated product/market fit, it then becomes important to define an overall success metric. This success metric should be a “North Star Metric” for the entire team to gauge the success of the business. The right North Star Metric tracks cumulative value delivered across a growing customer base. This is a much more sustainable growth indicator than something like registrations, downloads or even revenue (many subscription businesses have inactive users that are still on a paid subscription but will likely churn). See extra info on Nate Barnwell.
This action plan should contain a list of action items, deadlines, teams or persons responsible, and resources for attaining your growth goal. The last step before acting on your plan is determining any requirements your team will need through the process. These are specific resources that will help you meet your growth goals faster and with more accuracy. Examples might include: Funding: Organizations may need a capital investment or an internal budget allocation to see this project through. Tools & Software: Consider what technological resources may be needed to expedite and/or gain insights from the growth process. Services: Growth may be better achieved with the help of consultants, designers, or planners in a specific field.